Privacy Policy
Published:
A&B Vietnam Investment., JSC (“A&B Vietnam”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or request our products and services.
By using our website or submitting your information through our contact and consultation forms, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Information you provide directly. When you fill out a contact form, request a consultation, ask for a product sample, or send us an inquiry, we may collect your full name, company name, email address, phone number, country, the products you are interested in, and any notes or messages you include.
Information collected automatically. When you browse our website, we may automatically collect technical data such as your IP address, browser type, device information, pages visited, time spent on the site, and referring website. This data is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quotation requests, and consultation requests
- Process and follow up on product sample or order requests
- Provide information about our products, services, and OEM/ODM/private-label solutions
- Improve our website, products, and customer experience
- Send you updates, newsletters, or promotional materials where you have agreed to receive them
- Comply with legal, regulatory, and contractual obligations
3. Legal Basis for Processing
We process your personal data on the basis of your consent, our legitimate business interests (such as responding to commercial inquiries and managing our customer relationships), and to fulfill any contract or pre-contractual steps you request.
4. Cookies and Tracking Technologies
Our website uses cookies to ensure proper functionality, analyze traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.
5. How We Share Your Information
A&B Vietnam does not sell or rent your personal data to third parties. We may share your information only in the following cases:
- With trusted service providers who support our operations (such as IT, hosting, logistics, and email service providers), under appropriate confidentiality obligations
- With our affiliates and authorized distribution partners where necessary to fulfill your request
- When required by law, regulation, legal process, or governmental request
6. International Data Transfers
As an international beverage exporter operating in more than 80 countries, your information may be processed or stored in countries other than your own. Where this occurs, we take appropriate measures to ensure your data remains protected in accordance with this policy and applicable law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, to maintain our business relationship, or to comply with legal and accounting obligations. When data is no longer needed, we securely delete or anonymize it.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw your consent at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites or platforms (such as social media or marketplace pages). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Children’s Privacy
Our website and products are intended for business customers and adults. Some of our products contain alcohol and are not intended for minors. We do not knowingly collect personal data from individuals under the legal age in their jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
A&B Vietnam Investment., JSC
Head Office: 145 Dinh Xuyen Street, Phu Dong Commune, Hanoi, Vietnam
Export — Tel/WhatsApp/WeChat: +84 929 90 9595 Domestic — Tel/Zalo/Viber: +84 923 145 145 Email: rose@abvietnam.com.vn